baniere-fin-chockies

Terms of deliveries & payment

Terms of deliveries & payment

Terms of deliveries & payment

Shipping Information

Above all, be careful to apply the port fees of the country of DESTINATION!

Choosing an incorrect shipping fee may have consequences forcing you to redo your entire order!

It's a huge waste of time for you and for us ...

The shipping costs depend on the total weight of your order and are calculated automatically in the basket before the payment procedure

Pays et transporteurs disponible

Delivered countries

Available delivery companies

- Belgium

- BPOST
- France

- BPOST**
- MONDIAL RELAY (via Bpost)*
- COLISSIMO**
- CHRONOPOST*
- CHRONOFRESH*


*excluding Corse
**Corse, Monaco et Andorre included

- Luxembourg
- Germany
- Holland

- BPOST
- DPD

- United Kingdom

- BPOST
- DPD

- Spain
- Italia
- Danmark

- DPD

If the country of destination is not included in the above list, contact us Or place your order on our website www.mangeBelge.com

Shipping costs by country and delivery services

  • Delivery times are working days, holidays and weekends not included and do not include the time of preparation of the order (from 24 to 48 hours if all the products in stock).
  • Delivery times are indicative and not contractual
  • When you send your package, you will receive an e-mail containing the online tracking code.
  • Possible customs charges on dispatch to countries outside the European Union are the sole responsibility of the customer.

Chockies reserves the right to change the delivery method to another equivalent for certain postal codes that are considered remote areas and that requires extra cost to the carrier.

List of postal codes available on request by mail.

Pays, transporteurs, délais et tarifs de livraison

PAYS

TRANSPORTEUR (délais MAX.) POIDS MAX. 30 kg (PRIX) AUTRES INFOS

Belgium

BPOST 4,95€ FREE from 50€ of purchase
France

BPOST** (J+3)
MONDIAL RELAY via BPOST** (J+4)
COLISSIMO** (J+2)
CHRONOPOST express 13H* (J+1)
CHRONOFRESH*


*Corsica not included
**Including Corsica, Monaco & Andorre

11,95€
from 3,95 €
from 8,95€
from 14,95€
from 19,95€

.
.

.
FREE from 50€ of purchase
.
.
.
.
.
.

Luxembourg
Germany
Nederland

BPOST (J+3)
DPD (J+2)
8,95€
4,95€

.
Flat rate up to 30 kg

Royaume-Uni

BPOST (J+3)
DPD (J+2)

12,95€
9,95€
.
Flat rate 
up to 30 kg

Italie
Espagne
Danemark


DPD (J+3)

19,95€

Flat rate up to 30 kg

DELIVERY TIMES ARE INDICATIVE, SO WE CAN NOT BE RESPONSIBLE FOR ANY DELAY.

"Fresh" products

- For your goods of category "Fresh products", your order will be shipped ONLY via Chronofresh of Chronopost on Wednesday.
- Chronofresh of Chronopost is only accessible to residents of Metropolitan France and Monaco (Corsica excluded).
- Chronofresh from Chronopost guarantees a traceability of the cold chain thanks to a delivery on D+1* or D+2*. Thus, you will receive your fresh products as soon as possible WITHOUT INTERUPTION OF THE COLD CHAIN.

* Some postal codes may require additional time.

Notice of withdrawal points

When you buy, you will receive an e-mail with the parcel tracking number. The carrier sends an e-mail to indicate that your parcel has arrived at the pick-up point (point of withdrawal) with the address of the pick-up point. You then have a week to go get it back. If at the end of this period you still have not made this move, the parcel will be returned to us. After this time, we will not send you any replacement and you will have to repay the shipping costs to receive your parcel.

Therefore, be careful, be careful after sending your parcel so that you can retrieve it without delay and at no extra cost!

Packaging your products

Packaging your packages is one of our priorities.

It is indeed extremely important for us to be able to deliver packages in good conditions and to avoid as much as possible the breakage, unfortunately this can still happen despite all the precautions taken.

Payment Information

Payment must be made by the customer when validating his order and must be made in euros. The order will be processed upon receipt of the payment.

  • PayPal

 This online payment site ENTIRELY SECURE offers you to quickly settle your purchases and offers you in addition a protection of purchases, a guarantee of return, a simple and effective way to be refunded in the case of a cancellation and especially a Automatic currency exchange! Registration on Paypal as well as purchases are completely FREE!

  • Bank Transfer

If you live in the "euro zone", you can use a European bank transfer (SEPA). These take longer than Paypal to get to us. You can be sure that payment will be made between two recognized banks.

  • Check

For the inhabitants of Metropolitan France ONLY, we accept the CHECKS. This method of payment takes a very long time to reach us because it asks that this paper be sent by post. However, it has the advantage of not being charged to your account immediately.

WARNING ! CHOCKIES is not responsible for the payment of customs duties or other local costs or taxes. Such duties, costs or taxes shall be borne by the customer. The customer shall also be required to make the necessary declarations to the competent authorities of the country of delivery.